Got a question about an instrument, a technical issue, or just want to find out more before opening an account? We’re here. A real team, real answers — not a chatbot going in circles.
Markets don’t stop, and neither does our support. Whether you’re in the middle of the European session or right at the Wall Street open, someone will pick up.
Write to us at support@xyz.com. We respond within 24 hours, usually much sooner.
Available directly from the platform. The fastest way to handle urgent questions.
Gilray House, 148-150 City Road
London, EC1V 2NL
Describe it clearly in your message: the instrument involved, order type, and time of the incident. The more detail you give, the faster we can resolve it.
All questions are welcome, no strings attached. We’d rather you arrive well-informed.
Open your account now
and join a platform that actually responds.